Legal

Privacy Policy

How we collect, use and protect your personal data

Last updated: October 2026

JMD Deliveries ('we', 'us', 'our') is committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, and your rights under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

JMD Deliveries is a courier and logistics company operating UK-wide. We are the data controller for the personal information you provide to us. If you have any questions about this policy or how we handle your data, please contact us at jamie@jmddeliveries.co.uk or by calling 07717 265867.

2. What Data We Collect

We collect the following personal data when you submit an enquiry through our contact form: your name, your email address, and the content of your message. We do not collect any payment information, sensitive personal data, or data from children under the age of 16.

3. How We Use Your Data

We use your personal data solely to respond to your enquiry and to communicate with you about the services you have requested. We do not use your data for marketing purposes without your explicit consent, and we do not sell, rent, or share your data with third parties for their own marketing purposes.

4. Legal Basis for Processing

We process your personal data on the basis of legitimate interests — specifically, to respond to enquiries from potential and existing customers. Where you have provided consent, we will process your data on that basis and you may withdraw consent at any time.

5. How Long We Keep Your Data

We retain enquiry data for up to 12 months from the date of your initial contact, unless a longer retention period is required by law or necessary to fulfil a contract with you. After this period, your data is securely deleted.

6. Data Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. Our website uses HTTPS encryption for all data transmitted via our contact form.

7. Your Rights

Under UK GDPR, you have the right to: access the personal data we hold about you; request correction of inaccurate data; request deletion of your data; object to or restrict our processing of your data; and lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk. To exercise any of these rights, please contact us at jamie@jmddeliveries.co.uk.

8. Cookies

Our website does not currently use tracking or analytics cookies. We may use essential cookies required for the website to function correctly. No personal data is collected through cookies at this time.

9. Third-Party Services

Our website is hosted on a third-party platform. Whilst we take care to work with reputable providers, we are not responsible for the privacy practices of third-party services. We do not currently use any third-party analytics, advertising, or tracking tools.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please get in touch: Email: jamie@jmddeliveries.co.uk | Phone: 07717 265867